Privacy Policy

Edge Business Partners (“Edge Business Partners,” “Edge,” “we,” “us,” or “our”) respects your privacy and is committed to protecting information that you provide to us or that we collect through our website, applications, software, platforms, products, professional services, and other offerings (collectively, the “Services”).

This Privacy Policy explains what information we may collect, how we may use and disclose it, how we protect it, and the choices that may be available to you.

By accessing or using our Services, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

The information we collect depends on how you interact with Edge and our Services.

Information You Provide

You may voluntarily provide information when you:

• Submit a contact, inquiry, or request form.
• Request information about our products or Services.
• Request a demonstration, consultation, assessment, or proposal.
• Create or use an account.
• Purchase or subscribe to a Service.
• Enter into an agreement with us.
• Communicate with us by email, telephone, or other means.
• Participate in surveys, events, demonstrations, or other activities.
• Submit information through an application, platform, or other Service.
• Apply for employment or otherwise communicate with us regarding career opportunities.

Depending on the nature of your interaction with us, this information may include your name, business or organization name, email address, telephone number, job title, company information, mailing address, billing information, account information, and other information you choose to provide.

Information Collected Automatically

When you access our website or certain Services, we and our service providers may automatically collect information about your device and interaction with the Services.

This may include:

• Internet Protocol (IP) address.
• Browser type and version.
• Operating system.
• Device type.
• General geographic information derived from an IP address.
• Pages or content accessed.
• Dates and times of access.
• Referring website or source.
• General usage and interaction information.
• Diagnostic, performance, and security information.

We may collect this information through cookies, pixels, logs, analytics technologies, and similar technologies, depending on the Services you use.

2. Cookies and Similar Technologies

We and certain third-party service providers may use cookies and similar technologies to operate, secure, analyze, and improve our Services.

These technologies may be used to:

• Enable essential website functionality.
• Remember preferences.
• Understand how visitors use our website.
• Measure website performance.
• Improve our Services.
• Maintain security.
• Detect fraud, abuse, or unauthorized activity.
• Understand the effectiveness of communications or marketing where applicable.

Depending on your browser, device, and applicable law, you may be able to control or disable certain cookies through your browser or device settings.

Disabling certain cookies may affect the functionality of portions of our Services.

Where required by applicable law, we will provide additional choices or controls relating to cookies and similar technologies.

3. How We Use Information

We may use information we collect to:

• Provide, operate, maintain, and improve our Services.
• Respond to inquiries and requests.
• Provide demonstrations, consultations, proposals, assessments, and other requested services.
• Communicate with you about our Services.
• Provide customer and technical support.
• Establish and manage accounts and business relationships.
• Process transactions and payments.
• Deliver requested products or services.
• Manage projects, implementations, integrations, and other professional services.
• Personalize or improve your experience.
• Analyze usage and performance.
• Develop and improve products, technology, and Services.
• Communicate information about products, Services, events, or opportunities that may be relevant to you, subject to applicable law and your communication preferences.
• Detect, prevent, and investigate fraud, abuse, security incidents, and unauthorized activity.
• Protect the rights, property, and safety of Edge Business Partners, our customers, users, employees, and others.
• Comply with applicable laws, regulations, legal processes, or governmental requests.
• Enforce our agreements and policies.
• Carry out other purposes disclosed to you when information is collected or with your consent where required.

4. Artificial Intelligence, Automation, and Technology Services

Certain Edge Services may incorporate artificial intelligence, machine learning, automation, analytics, decision-support technologies, or other advanced technologies.

Depending on the particular Service, information submitted to or generated through those Services may be processed to provide functionality, automate tasks, perform analysis, generate outputs, provide recommendations, or otherwise deliver the requested Service.

Where Edge provides technology supplied by or integrated with a third-party provider, information may also be processed by that provider as necessary to provide the applicable Service.

The specific handling of information submitted to an AI-enabled, automated, or technology-based Service may also be governed by a separate agreement, product-specific terms, data processing agreement, or other documentation applicable to that Service.

We do not use personal information for purposes unrelated to the Services except as described in this Privacy Policy, disclosed to you at the time of collection, or otherwise permitted or required by law.

5. How We Share Information

We may disclose information in the following circumstances.

Service Providers

We may share information with vendors, contractors, consultants, technology providers, hosting providers, payment processors, analytics providers, communication providers, implementation partners, and other service providers that perform services on our behalf.

These parties may access information as reasonably necessary to perform services for us, subject to applicable contractual or legal requirements.

Technology Providers and Partners

Because Edge may provide, resell, integrate, implement, customize, or support products and services supplied by third parties, certain information may be shared with the applicable technology provider or partner when necessary to provide the requested Service.

The privacy practices of those third parties may be governed by their own privacy policies and agreements.

Business Transactions

Information may be transferred as part of a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction.

Legal and Safety Requirements

We may disclose information when we believe disclosure is reasonably necessary to:

• Comply with applicable law or legal process.
• Respond to lawful requests from governmental authorities.
• Enforce our agreements.
• Protect our rights or property.
• Protect the safety of our users, employees, or others.
• Detect, investigate, or prevent fraud, security issues, or unauthorized activity.

With Your Direction or Consent

We may disclose information when you direct us to do so or otherwise provide your consent.

We do not sell personal information for monetary consideration in the ordinary course of operating our Services.

6. Customer and Enterprise Information

Edge may provide Services to businesses, organizations, government entities, and other customers.

When Edge processes personal information on behalf of a customer as part of providing a Service, our processing may be governed by a separate agreement, data processing agreement, security agreement, statement of work, or other contractual terms with that customer.

In those circumstances, the applicable customer agreement may control how information provided to us by that organization is handled.

If you use an Edge Service through your employer, customer, or another organization, that organization may control the information and may establish its own policies regarding collection and use.

Privacy requests relating to information controlled by that organization may need to be directed to that organization.

7. Information from Third Parties

We may receive information from third parties when appropriate and permitted by law.

These sources may include:

• Business partners.
• Technology providers.
• Service providers.
• Organizations with which you have a business relationship.
• Publicly available sources.
• Referral sources.
• Information provided by your employer or organization in connection with a Service.

We may combine information received from these sources with information collected directly from you or automatically through our Services.

8. Marketing Communications

We may use contact information to communicate with you about Edge products, Services, technology solutions, events, updates, or other information that may be relevant to your business relationship with us.

Where required by law, we will obtain appropriate consent before sending certain marketing communications.

You may opt out of promotional email communications by using the unsubscribe mechanism included in those communications or by contacting us.

Even if you opt out of promotional communications, we may continue to send transactional, account, security, legal, or Service-related communications where permitted or required.

9. Data Retention

We retain information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, provide the applicable Services, maintain business and transaction records, resolve disputes, enforce agreements, comply with legal obligations, and protect our legitimate business interests.

Retention periods may vary depending on the nature of the information, the Service involved, contractual obligations, and the purpose for which the information was collected.

When information is no longer reasonably required, we may delete, anonymize, aggregate, or otherwise dispose of it in accordance with applicable law and our internal practices.

Information maintained under a customer agreement may be retained according to the terms of that agreement.

10. Data Security

We use reasonable administrative, technical, and organizational measures designed to protect information against unauthorized access, disclosure, alteration, or destruction.

The specific security measures applicable to a particular Service may vary depending on the nature of the information, technology, and contractual requirements.

No method of transmitting or storing information is completely secure.

Accordingly, we cannot guarantee the absolute security of information transmitted to or stored by our Services.

11. Your Choices and Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These rights may include the right to:

• Know whether we process personal information about you.
• Request access to certain personal information.
• Request correction of inaccurate personal information.
• Request deletion of certain personal information.
• Request information about how personal information is collected, used, or disclosed.
• Opt out of certain forms of processing where applicable.

Privacy rights vary by jurisdiction, and not every right will apply in every circumstance.

We may need to verify your identity before completing certain requests.

Where Edge processes information on behalf of a business or organization, you may need to submit your request directly to that organization.

12. California and Other U.S. State Privacy Rights

Certain U.S. states provide residents with specific privacy rights regarding their personal information.

Depending on the state in which you reside and applicable law, these rights may include rights concerning access, correction, deletion, portability, opting out of certain processing, targeted advertising, profiling, or the sale or sharing of personal information.

Where required by law, we will provide additional disclosures concerning categories of information collected, purposes of processing, categories of recipients, retention periods, and applicable privacy choices.

13. Children’s Privacy

Our Services are not directed toward children under the age of 13, and we do not knowingly collect personal information from children under 13 through our website.

Where applicable law establishes a different minimum age or additional requirements, we will comply with those requirements.

14. International Data Transfers

Edge Business Partners and our service providers may operate or process information in the United States or other jurisdictions.

As a result, information may be transferred to, stored in, or processed in a jurisdiction that may have different privacy laws than the jurisdiction where you reside.

Where required by applicable law, we will take appropriate measures relating to such transfers.

15. Third-Party Websites and Services

Our Services may contain links to or integrations with third-party websites, applications, platforms, products, and services.

This Privacy Policy does not apply to information collected directly by third parties through their own websites, applications, products, or services.

Third parties may have their own privacy policies and terms governing their collection and use of information.

We encourage you to review the privacy policies of third-party services before providing them with information.

16. Do Not Track and Privacy Preference Signals

Some browsers and devices provide “Do Not Track” or similar signals.

Because there is not a single universally accepted standard for responding to all such signals, our Services may not respond to every browser-based Do Not Track signal.

Where required by applicable law, we will honor applicable privacy preference signals in accordance with those requirements.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our Services, technology, legal requirements, or privacy practices.

Where required by applicable law, we will provide additional notice of material changes.

Your continued use of the Services after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy to the extent permitted by law.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or your privacy rights, please contact us:

Edge Business Partners LLC
Privacy Contact